María De Los Angeles Olivencia Cortés is a senior collaborator at T&D Soluttions. She holds a Ph.D. in Industrial Organizational Psychology from the University of Puerto Rico, and a Psychologist license form Puerto Rico Commonwealth. She also has a Professional Coaching Certification from The Institute for Professional Empowerment Coaching (IPEC). She was certified for Puerto Rico Telephone d/b/a Claro Puerto Rico, organization for which she worked, as a Master Trainer from the company Development Dimensions International (DDI). She also has a Design certification from the Inter American University of Puerto Rico and is making other certification as Neurocoach. She currently is the President of Action Consulting Group, where she serves as Organizational Development Consultant, Trainer, Executive and Organizational Coach.
She has been recognized as the Entrepreneur of the Year 2007 in the category of service by the Instituto Empresarial para la Mujer, at the University of the Sacred Heart, a nonprofit organization dedicated to developing women’s entrepreneurship. She was a member of the Advisory Board of this entity and worked as a professional coach for the Entrepreneurs Program of the institution. She is currently collaborating with the Nuevo Día Newspaper, with articles of Entrepreneurship and Change Management.
In her practice, Dr. Olivencia specilizes in: Executive/Group/Family Bussiness Coaching; Talent Development; Emotional Intelligent Leadership; Resilience; Conflict Resolution Management; Customer Service; Anger Management; Change and Transitions Processess, Assertive Communication; and Neurocoaching. Her personal website is www.actionconsultingpr.com.